David Clarke, managing director, Autosupplies Group
“As soon as the lockdown measures were announced, business dropped considerably. But since that first week, business has continued to grow steadily and call volumes increase, with the biggest increases after Easter.
Operating three motor factors across Chesterfield and Yorkshire, each business has fared differently depending on both the number of garages and competitors being open and their workloads.
It has been difficult at times but staff morale is as high as can be expected during this very difficult time and I have been overwhelmed by their support. We have also provided PPE in the way of face masks and disposable seat covers to NHS trusts.
In terms of support, there has been a lack of clarity around the rules and this has affected motor factors. For example, motorists can buy screenwash in a busy supermarket but not from automotive accessory retail outlets.
Finally, the MOT extension has been the biggest contributor to a decline in business for garages and the sooner this is changed the better, because as the use of motor vehicles increases, it is essential that these vehicles are roadworthy.”